Most cases we will reply your message within 24 hours. We need to understand in detail what the problem is in order to prevent the same problem occurring again. Check out my other items. The item "New MiniDream Round Baby Playmat Play Gym Play Mat Musical Activity Centre" is in sale since Thursday, November 16, 2017. This item is in the category "Baby\Toys & Activities\Playmats".The seller is "mommyoutlet" and is located in Birmingham, West Midlands. This item can be shipped to United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Australia, United States, Russian federation, Canada, Brazil, Japan, New Zealand, China, Israel, Hong Kong, Norway, Indonesia, Malaysia, Mexico, Singapore, South Korea, Switzerland, Taiwan, Thailand, Saudi arabia, South africa, United arab emirates, Ukraine, Chile.